Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Hickory crews are already moving. We dispatch Hickory units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Too many Hickory, NC families have called a big national number only to get bounced through hold music before a random subcontractor shows up hours later, so Hirex Water Damage built its Hickory operation differently. Every technician on our Hickory roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Water Damage Repair in Hickory isn't a side service we tacked on β it's the reason the company exists. We're fully insured and licensed to work anywhere in Hickory, NC, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Hickory, NC so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any Hickory property manager who has dealt with a burst supply line at 3am β the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Hickory call at a time.

The most expensive Hickory restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse β call our Hickory line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
We size the Hickory response to the actual damage β a single-room extraction gets a two-person crew, a commercial loss gets the full fleet β nothing gets a cookie-cutter response.
Our Hickory units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Hickory homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Hickory businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response β we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Hickory job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
We apply antimicrobial treatment during every Hickory drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Because our equipment cache sits inside Hickory, NC, most Hickory calls see a technician on-site in under 60 minutes.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
A short call with our Hickory dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
Our nearest available Hickory crew is dispatched immediately with truck-mount extraction gear on board.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.

We measure moisture with instruments, not guesswork, and we won't sign off on a Hickory job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line β it's written into every Hickory work order we issue. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.

"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." β Danielle R.
"The team handled every conversation with my adjuster β I never had to explain what psychrometrics meant to anyone." β Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." β Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." β Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." β Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." β Sam O.
Local staging inside Hickory, NC typically gets a Hickory technician on-site inside an hour or two, depending on traffic and time of day.
We always quote first. You'll see a written estimate for the Hickory job before any drying equipment starts running.
Our Hickory on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type β a visual check alone isn't enough.
We regularly handle sewage backups in Hickory using full containment, PPE, and EPA-registered antimicrobial products.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
We scale crews and equipment for commercial Hickory accounts and assign a dedicated project lead for anything beyond a single unit.
Most Hickory residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Quick extraction and drying in Hickory significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
See the zip codes and nearby cities listed below β our Hickory crews cover that full radius.
Beyond Hickory itself, our coverage extends across nearby zip codes, with additional Hickory, NC crews available for large-scale or commercial losses. If your address falls inside or near Hickory, a Hirex Water Damage crew can typically respond the same day.
β Embedded service-area map for Hickory, Hickory, NCReach our Hickory line directly and get a technician on the way today.
Call +1-844-833-1325